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Russian hypermarkets are struggling as online sales rise

In November 2024, the Russian retail market continues to undergo major changes, caused by the rapid growth of e-commerce and changing consumer habits.

Traditional hypermarkets, once the dominant force in the sector, are now facing increasing pressure as online shopping changes the landscape.

The e-commerce boom shows no signs of slowing down. By 2024, online platforms have increased their market share across Russia, driven by improved digital infrastructure and increased consumer trust in online commerce.

Major players like Wildberries and Ozon have capitalized on these trends, diversifying their offerings and improving delivery capabilities to meet an expanding customer base.

Experts attribute the continued growth to changing lifestyles and the convenience of online shopping. “Russians value time-saving solutions more than ever, and e-commerce delivers just that,” said retail analyst Elena Sokolova.

The introduction of new technologies, such as AI-driven personalization and fast same-day delivery options, has further strengthened e-commerce’s position in the market.

Meanwhile, hypermarkets are experiencing a decline in foot traffic and sales. The traditional model of large-format stores no longer matches consumer preferences.

Urbanization and the increasing number of single households have led to the need for smaller, more convenient shopping options.

Retailers have been experimenting with solutions to combat this decline, such as expanding click-and-collect services and offering in-store experiences that cannot be replicated online. Despite these efforts, hypermarkets strive to match the flexibility and efficiency of e-commerce platforms.

Alexander Ivanov, CEO of a leading retail company, comments, “Hypermarkets need to adapt quickly. The retail environment is changing, and the slowest ones are in danger of becoming obsolete. “

Demographic and cultural changes play an important role in the development of the Russian retail sector. The increase in living alone has driven the demand for smaller portion sizes and personalized product offerings.

Additionally, sustainability-conscious consumers are increasingly looking for eco-friendly options, prompting retailers to adjust their product ranges.

Online platforms have been particularly adept at meeting these needs, using data to identify and predict trends. Meanwhile, hypermarkets are trying to innovate by introducing local product categories and offering a wide variety of products to attract consumers.


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